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Privacy Policy

We HCCARO SDN BHD (938009D), Our operating WEBSITE (“”) take our customers Privacy Policy very important and with respect to information including personally identifiable data ("Personal Data") and other information that is collected by us when you access and/or use our Services. As you use our Services by which is defined for any website activity, Orders or engaLoveWeight.coment, then you can be assured that it will only be used in accordance with this Privacy Policy. We are confident all the information below will help you to understand our Personal Data collection activities and the ways in which you can protect your privacy.

By voluntarily providing us with Personal Data, you are consenting to our use of it in accordance with this Policy. If you provide Personal Data, you acknowledge and agree that such Personal Data may be transferred within the Company secured network and servers. All words and phrases used in this Policy shall have the same meaning given to them in our Website Terms and Conditions. Specifically, the word "Authorised Third Party" shall mean the contractors, agents and/or third party suppliers/providers engaged by us from time to time for the purposes of providing certain Services. You may have in the past and may or will in the future be required to provide data to in connection with the use of this website and/or in the course of any of our services. Our Policy may change from time to time. As a result, at times it may be necessary for us to make changes to this Policy. We reserve the right to update, revise or modify this Policy at any time and from time to time without prior notice.

Please review this Policy periodically, and especially before you provide us any of your Personal Data. This policy was last updated on the date indicated below in the Updated date. Your continued use of the Services after any changes, revisions or modifications to this Policy shall indicate your agreement with the terms of such revised Policy. If any inconsistency is found, the provisions of this Privacy Policy shall prevail.


We may collect the following data which includes but is not limited to:

  • Name, date of birth, NRIC number/passport number (for foreigners), marital status and gender information;

  • contact information including address, email address and telephone number;

  • information about your friends and family such as name, mailing address, email address and phone number for purposes of fulfilling your request to provide relevant product or service for purchase of gift certificates;

  • demographic information such as postage, billing and other information to enable delivery of item purchased;

  • depending on the service used, financial information such as credit card or bank account numbers; however NOTE for payment gateway processing, we do not have access to your credit card or banking informations;

  • Your purchasing activities and informations on our website;

  • information in relation to your interaction with our website, services, content and advertising;

  • other information required to authenticate yourself; and

  • other information that may be required by law from time to time.

  • Website cookies that may identify your browser.


We require this data to understand your needs and provide you with a better service. Your data may be used or processed by or on its behalf for the following purposes:

  • carrying out instructions, providing products and/or services (whether by, companies related to or affiliated to, or a selected third party) and responding to enquiries by you or made on its behalf;.

  • researching, designing, launching and marketing about new products, services, special offers or other information of and third parties (including but not limited to exchanging information with selected business partners and developing marketing list for exchange with selected business partners) and monitoring the provision, operation and use of such products or services;.

  • provision of reference (status enquiries);.

  • verifying and assisting with identification of users and to determine appropriate services;.

  • sending important notices such as communications about changes to our policies, terms and conditions, and your purchases;.

  • operating internal controls including determining amounts owed to or by you, payment to or collection of such amounts from you and from any person providing security for your obligations, and processing of financial or payment transactions;.

  • forwarding publicity materials or other information to you from;.

  • the enforcement of your obligations, including without limitation the collection of amounts outstanding from you;.

  • internal record keeping;.

  • using the data to improve our products and services;.

  • periodically sending promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided; .

  • meeting any legal, governmental or regulatory requirements in Malaysia or any other applicable jurisdiction including disclosure or notification requirements;.

  • assisting any person who is acquiring or participating in any contractual arranLoveWeight.coments between and you, to evaluate the transaction for such acquisition or participation;.

  • from time to time, we may also use your data to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests;.

  • any other incidental and associated purposes in order for to carry out its business and/or relating to any of the above.


We strictly do not share or sell your Personal information. We consider this information to be a vital part of our relationship with you. As such we will not sell or rent your Personal Data save and except as provided herein. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:

  • Business Transfer As we develop our business, we might sell or buy businesses or assets.

  • In the event of a corporate sale, merger, reorganisation, dissolution or similar event, Personal Data may be part of the transferred assets. We may also share your Personal Data with the HCCARO SDN BHD Company for purposes consistent with this Policy. Legal Requirements To comply with any order of court or directive from authorities investigating any alleged offence, misdeed and/or abuse or to enforce any of the terms in the Website Terms and Conditions, Website Terms of Use, this Policy, the Privacy Notice or, where such action is necessary to protect and defend the rights of the company.

  • Legal Requirements To comply with any order of court or directive from authorities investigating any alleged offence, misdeed and/or abuse or to enforce any of the terms in the Website Terms and Conditions, Website Terms of Use, this Policy, the Privacy Notice or, where such action is necessary to protect and defend the rights or property of the company.

  • Authorised Third Party Where services from such Authorised Third Party are required, we will share your Personal Data on a strictly confidential basis. The Authorised Third Party will not be allowed to use your personal information disclosed to them except for the limited purpose of providing the particular service.

  • It may be necessary for us to transfer your personal information to other group companies or services providers located in countries outside Malaysia. This may happen where the Authorised Third Parties are based outside Malaysia or where you use our Services from countries outside Malaysia. By accessing and continuing usage of our Services, you hereby give your consent to such transfer.


When you choose to provide us with such Personal Data, we may also use your Personal Data and information to contact you in the future to tell you about our services we believe will be of interest to you. If we do so, each communication we sent you will contain instructions permitting you to "opt-out" of receiving future marketing communications. In addition, if at any time you wish not to receive any future communications or you wish to have your name deleted from our mailing lists, please contact us or you may opt-out by replying "Unsubscribe" in the subject line in the email sent or by emailing us. Auto update of your Personal data profile is also available in your Membership Login updates.

You can Email us at at any time to obtain details of the Personal Data we hold about you. Please quote your name and address. It would be helpful if you also provide brief details of what information you want a copy of. We reserve the right to refuse to provide our Customers with a copy of their Personal Data, but will give reasons for our refusal.

SECURITY database servers are hosted in Top Leading class data center in singapore which is certified SSAE16 and full guarded facility. We don’t store your informations or personal data in Physical documents but exceptions are for Delivery or any marketing promotional activities only. All your personal data safeguarded from unauthorised access, and all our staffs generally do not have a direct relationship with individuals whose personal data is collected and our IT department do not collect personal information on our behalf. is committed to ensuring that your data is secure. maintains appropriate administrative, physical and technical safeguards to help protect the security, confidentiality and integrity of data our customers submit to us to prevent loss, unauthorised access, modification or disclosure. We use best tailored security measures and approach to protect our key information, constantly monitoring and improving our application, systems, and processes to meet the growing demands and challenges of database security.


You can make amendment, revision or request to remove your personal date by emailing us at or writing to The Data Protection No.3, 1B-15, Block 1B, Lvl 15, Plaza Sentral, Jalan Stesen Sentral 5, 50470 Kuala Lumpur. No fee will be charged.

You may also request access to any data we hold about you at any time by contacting us at the above address. Where we hold information that you are entitled to access, we will provide you with suitable means of accessing it. A reasonable fee may be charged for processing each data access request. To help to provide a better service to you, please ensure that your personal data such as contact details including your home and office addresses, your telephone numbers (including your mobile telephone number), email address and other details registered with us are up to date.


Should you have any queries, concerns or complaints in relation to this Privacy Statement , kindly contact us at the LOVEWEIGHT.COM during office hours (between 9:00am to 6:00pm,  Mondays to Fridays and between 9:00am to 1:00pm on Saturdays) at the following contact points:

Subject Matter:

Data Privacy



Fax No.:




Updated: 23/11/2016

No.3, 1B-15, Block 1B, Lvl 15, Plaza Sentral, Jalan Stesen Sentral 5, 50470 Kuala Lumpur

*Disclaimer: The statements made, Videos, or products sold through this website, have not been evaluated by the United States Food and Drug Administration. They are not intended to diagnose, treat, cure or prevent any disease or medical conditions. Read More »